Privacy Policy

1. Information We Collect

When you use DocGaze, we collect information you provide directly, such as your name, email address, and documents you upload. We also collect usage data automatically, including how viewers interact with shared documents (page views, time spent, scroll depth).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate document analytics, heatmaps, and engagement insights
• Send you notifications about document activity
• Process payments and manage your subscription
• Communicate with you about service updates
• Detect and prevent fraud or abuse

3. Document Data

Documents you upload are stored securely and are only accessible through the sharing links you create. We do not sell, share, or use your document content for any purpose other than providing our services. AI analysis of document content is performed solely to provide you with insights and recommendations.

4. Viewer Tracking

When someone views a document through a DocGaze link, we collect engagement data such as pages viewed, time spent per page, scroll behavior, and basic device information (browser, operating system). This data is used to generate analytics for the document owner. We do not use cookies to track viewers across websites.

5. Data Sharing

We do not sell your personal information. We may share data with third-party service providers who help us operate our platform (hosting, payment processing, email delivery), but only as necessary to provide our services and under strict confidentiality agreements.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication with HttpOnly cookies, and regular security audits. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your account data for as long as your account is active. Document analytics data is retained for the lifetime of the document. When you delete a document or your account, associated data is permanently removed within 30 days.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

To exercise these rights, contact us at [email protected].

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact

If you have questions about this privacy policy, contact us at [email protected].